At JILI Games, we are committed to providing a safe, transparent, and responsible entertainment environment. As digital scams become more sophisticated, we encourage all players to remain informed and exercise caution when interacting with online platforms that claim to be affiliated with us.
1. Recognize Common Scam Tactics
Fraudulent actors often disguise themselves as legitimate gaming brands. Be cautious of:
- Clone websites Uses a name similar to “JILI” and is often hosted on an unverified or ephemeral domain.
- Fake promotions or bonus offers that require unusually high deposits or withholding fees to process withdrawals.
- Impersonation on social platforms, such as unofficial Telegram or Facebook accounts claiming to represent JILI.
Phishing links or mobile apps that mimic our interface but redirect to malicious third-party operators.
2. How to Identify the Official Platform
To ensure you’re interacting with the genuine JILI Games platform:
- Always verify the official website domain (e.g., ending in .com.ph with updated licensing disclosure).
- Confirm that the platform displays a valid PAGCOR license, with traceable references.
- Look for professional customer support channels (not anonymous chats or Telegram-only contact).
- Review the Terms of Use and Privacy Policy — scam sites often lack these or use generic boilerplate text.
- Avoid sites that offer guaranteed winnings, pressure you to deposit repeatedly, or provide unclear withdrawal terms.
3. Real-World Scam Examples to Watch For
- A user is told they must “unlock” their balance by recharging additional funds, even after meeting wagering conditions.
- An agent blocks access after a large win and demands processing or verification fees before releasing funds.
- A site promises “guaranteed wins” or insider access in exchange for VIP top-ups.
- Withdrawal requests are unreasonably delayed or require multiple unexplained approvals.
These are not standard practices on legally licensed platforms and should be treated as red flags.
4. Authorized Payment Channels Only
To ensure transaction safety:
- Only use verified payment gateways displayed on the official JILI platform.
- Do not send funds to personal bank accounts, GCash numbers, or e-wallets shared through private messages.
- Any payment request made outside of the platform interface is highly suspect and should be ignored or reported.
- Save transaction records and verify unusual requests with our support team.
5. Know Our Official Communication Channels
To avoid impersonation:
- JILI Games will never message you privately through Telegram, Messenger, or other apps unless initiated through official channels.
- Our staff do not ask for passwords, OTPs, or personal banking credentials.
- Any claims about “backdoor withdrawals”, “fast cash out agents”, or “secret betting strategies” are fraudulent.
Always engage through the platform or through our verified contacts below.
6. Legal Protection and What You Can Do
If you believe you’ve been targeted by a scam:
- Preserve all documentation, including receipts, chat logs, screenshots, and transaction IDs.
- Report the incident to:
- PNP Anti-Cybercrime Group (ACG)
- NBI Cybercrime Division
- Bangko Sentral ng Pilipinas (for financial-related complaints)
- File a complaint under:
- Revised Penal Code, Article 315 (Estafa)
- Cybercrime Prevention Act of 2012 (RA 10175)
- Anti-Phishing Act of 2020, if applicable
7. What New Players Should Know
To help first-time users avoid mistakes:
- Legal platforms do not guarantee wins or pressure you to top-up repeatedly.
- No additional deposit should be required just to withdraw your legitimate winnings.
- If it sounds too good to be true, it probably is.
- Always read the platform’s Terms & Conditions and Bonus Rules before participating.
8. Our Commitment to Your Safety
JILI Games adheres to the highest standards of compliance and transparency. We proactively:
- Cooperate with PAGCOR and national authorities to combat fraud.
- Monitor and report copycat sites or social media impersonators.
- Educate users about secure gaming practices and scam prevention.
Update security systems and perform audits to protect player data and funds.
Player Safety Checklist
| Action | Why |
|---|---|
| Use only official domains | Avoid clone/fake sites |
| Confirm PAGCOR license info | Ensures legal operation |
| Avoid unsolicited payment requests | Scams often demand hidden fees |
| Keep records of all transactions | Supports recovery and investigations |
| Don’t share OTPs or account details | Prevent unauthorized access |
| Report impersonators or phishing | Helps protect the community |
Contact Us
If you have any concerns, have spotted a suspicious site, or need help verifying an account or promotion, please contact our official team directly:
- Live Chat: @jiligamesph
- Email: support@jiligamesph
- Phone: +63 912 345 6789
- Address: 22nd Floor, One San Miguel Avenue Building, Ortigas Center, Pasig City, Metro Manila, Philippines
Staying informed is the first step to staying protected.
Thank you for helping us create a safer gaming environment for all.
