1. Introduction
At JILI, protecting your privacy is our top priority. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you use our services. By accessing or using our platform, you agree to the practices described herein.
2. Information We Collect
- Personal Information: Name, date of birth, email address, phone number, payment details (e.g., credit/debit card info, banking information), and government-issued ID for verification.
- Non-Personal Information: IP address, browser type, device info, operating system, gaming activities (such as game preferences, session duration, transaction history).
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to improve user experience and track interactions.
3. How We Use Your Information
We use your data to:
- Operate, maintain, and enhance our services.
- Verify your identity and comply with legal/regulatory requirements.
- Securely process transactions and payments.
- Personalize gameplay experiences.
- Send you important updates, promotions, and improvements.
- Detect and prevent fraud, unauthorized access, or illegal activities.
- Analyze data to improve our platform and services.
4. Information Sharing
We may share your information in the following cases:
- With service providers (e.g., payment processors, verification tools, marketing/analytics services).
- To comply with legal or regulatory obligations, such as law enforcement requests or court orders.
- In the event of a business transfer, such as a merger, acquisition, or asset sale.
- To protect our rights, users, or property, especially in enforcing our Terms of Service.
5. Data Security
We employ robust security measures, including:
- SSL encryption.
- Regular security audits and software updates.
- Restricted access to sensitive data.
- Data anonymization and encryption where applicable.
While we strive for the highest protection, no system is completely infallible.
6. Your Rights
You have the right to:
- Access or update your personal information via your account settings.
- Withdraw consent for certain data processing.
- Request deletion of your personal data (subject to legal/regulatory obligations).
- Opt out of marketing communications at any time through email unsubscribe links or by contacting our support team.
7. Data Retention
We retain your information as long as necessary to fulfill the purposes of data collection or to comply with legal and regulatory requirements. When no longer needed, your data will be securely deleted or anonymized.
8. Third‑Party Links
Our platform may contain links to third-party websites. We hold no responsibility for their privacy practices. Please review their privacy policies before sharing any personal data.
9. International Data Transfers
As a global provider, your data may be processed or stored in other countries. We ensure that such transfers comply with applicable laws and maintain adequate protection standards.
10. Children’s Privacy
We do not knowingly collect information from individuals under the legal gambling age. If discovered, such information will be promptly deleted.
11. Contact Us
If you have any questions, concerns, or requests regarding your privacy or how we handle your data, please reach out to us via any of the following channels:
- Live Chat: @jiligamesph
- Email: support@jiligamesph
- Phone: +63 912 345 6789
- Address: 22nd Floor, One San Miguel Avenue Building, San Miguel Ave, Ortigas Center, Pasig City, Metro Manila, Philippines
Our support team is available 24/7 and is committed to addressing your needs promptly and professionally.
